Empowering Businesses With
World-Class Contact Centre Solutions and Technology

Our services are designed to deliver excellence, offering customized solutions to meet your unique needs and help your business thrive.

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Welcome To

Aura Global Solutions

At Aura Global Solutions, we specialize in delivering world-class outsourcing services that empower businesses to focus on their core strengths while we handle the rest. With a strong foundation in operational excellence and a global perspective, we provide customized, scalable solutions designed to meet the unique challenges of today’s competitive markets.

At AGS, we’re more than just a service provider. We’re your partner in success. We’re dedicated to building lasting relationships, fostering innovation, and delivering measurable value that drives your business forward.

Why Choose Aura Global Solutions

Aura Global Solutions stands out with innovative strategies, reliable support, and tailored solutions designed to drive your success.

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Cost-Effective Solutions

With operational hubs strategically located in high-value regions, we deliver premium services at competitive costs.

Global Expertise

Our team brings extensive experience in diverse industries, ensuring tailored solutions for your business needs.

Client-Centric Approach

We prioritize your goals, working as an extension of your team to achieve seamless integration and exceptional results.

Scalability and Flexibility

Whether you’re a growing start-up or a global enterprise, our solutions adapt to your business’s evolving demands.

Our Services

We offer a comprehensive range of
world-class outsourcing solutions.

Customer Support

Deliver exceptional experiences, improving customer satisfaction and first contact resolution.

Sales & Retention

Build trust, foster loyalty, and maintain strong customer relationships with effective retention strategies.

Debt Collection

Recover outstanding payments efficiently and professionally, whilst ensuring compliance and maintaining positive client relationships

Payment Support

Streamline payment processes, offer flexible payment methods, and ensure secure transactions to enhance customer experience.

Back Office

Optimizing operations with accurate data management, order processing, and administrative solutions.

CRM & IT Solution

Merged multi-channel, AI-powered CRM platforms, resource and efficiency tools to help maximize customer interactions.

Industries We Serve

At Aura Global Solutions, we provide specialized BPO services tailored
to meet the needs of diverse industries

Retail & E-Commerce

Providing solutions to enhance customer experiences and boost sales.

Healthcare & Pharmaceuticals

Offering support to improve patient care and operational efficiency.

Financial Services

Delivering secure solutions to optimize financial management.

Telecommunications

Supporting seamless communication services for better connectivity.

Travel & Hospitality

Providing personalized solutions for enhanced travel experiences.

Technology & SaaS

Supporting tech businesses with robust and reliable services.

Utilities & Energy

Optimizing operations to improve service delivery and efficiency.

Claims Management

Streamlining the management and resolution of claims with accuracy and efficiency

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