What can we do?

Our Services

We offer a comprehensive range of
world-class outsourcing solutions.

Customer Support

Deliver exceptional experiences, improving customer satisfaction and first contact resolution.

Sales & Retention

Build trust, foster loyalty, and maintain strong customer relationships with effective retention strategies.

Debt Collection

Recover outstanding payments efficiently and professionally, whilst ensuring compliance and maintaining positive client relationships

Payment Support

Streamline payment processes, offer flexible payment methods, and ensure secure transactions to enhance customer experience.

Back Office

Optimizing operations with accurate data management, order processing, and administrative solutions.

CRM & IT Solution

Merged multi-channel, AI-powered CRM platforms, resource and efficiency tools to help maximize customer interactions.

Industries We Serve

At Aura Global Solutions, we provide specialized BPO services tailored
to meet the needs of diverse industries

Retail & E-Commerce

Providing solutions to enhance customer experiences and boost sales.

Healthcare & Pharmaceuticals

Offering support to improve patient care and operational efficiency.

Financial Services

Delivering secure solutions to optimize financial management.

Telecommunications

Supporting seamless communication services for better connectivity.

Travel & Hospitality

Providing personalized solutions for enhanced travel experiences.

Technology & SaaS

Supporting tech businesses with robust and reliable services.

Utilities & Energy

Optimizing operations to improve service delivery and efficiency.

Claims Management

Streamlining the management and resolution of claims with accuracy and efficiency

Contact Us